This page is designed to answer many common questions about our policies. If your question is not answered here, or if you require more information, please contact us! Moonlight Weddings P.O. Box 3212 Bristol, CT 06011 info@moonlightweddings.com What will my shipping charge be? There is no charge for shipping on orders of $100 or more, shipped within the US. For smaller orders, the shipping rate is $8.95. We ship by UPS, FedEx, and USPS priority mail. How soon will I receive my items? Each product lists an availability time. For ground shipping, add 5-7 business days to the availability time for an approximate delivery date. If you need faster delivery, please make a note on your order, and we will charge your credit card for the actual shipping cost. For a shipping quote prior to purchase, contact us by phone or email. Can I pay by check or money order? Yes. Submit your order through the website, and select "Check/Money Order" as your payment method. Payments should be sent to Moonlight Weddings, P.O. Box 3212, Bristol, CT 06011. Can I place an order if I live outside the US? For orders outside the US, the actual shipping rate will be charged, which depends on the total weight of the package. Please contact us for an exact shipping quote. What is your return policy? Any non-personalized item may be returned for any reason within 30 days of receipt, for a full refund. Shipping charges are not refundable. Personalized or special-order items may be returned only if an error is made by us. How can Moonlight Weddings be contacted? The best way to contact us is by email, at info@moonlightweddings.com. Our phone number is 860-329-3136.